Location: Burton on Trent, England
EDGEPoS Solutions: EDGEPoS, Appetite
Results: New customers, increased sales, Home Delivery and Click n Collect offering instore
Sajed Hussain installed EDGEPoS into his new state of the art Asian supermarket Fresh n Save in Burton on Trent.
The new store opened on 10 April 2021 with three EDGEPoS lanes including checkout scales and customer facing media screens, with the owners saying the supermarket will be a first of its kind in the town.
Sajed says, “Fresh N Save Superstore is packed full of fruit and vegetables, frozen food, chilled items, halal meat and household essentials, and sells a wide range of goods instore, which attract different members of the communities. We had a range of special opening offers for our customers and especially with the start of Ramadan approaching, we want to give customers a reason to keep coming back to us.”
“We researched the market and had heard a lot of positive feedback about the EDGEPoS system, and decided to contact Henderson Technology for a demonstration. We were immediately impressed by the simplicity of use and the extensive functionality of the cashier till. Features such as self populating PLUs on each till were an attractive feature as we have so many products instore; and the integration of the checkout scales at each till make a much speedier transaction time and ensures all weighed products are handled by the cashier and therefore recorded accurately at the till.
“The functionality on the back office is far beyond any other system we have used in any of our stores, and we plan to implement the Click n Collect and Home Delivery App over the coming months to further enhance the customer experience both instore and from the comfort of their own home.
“We were given a full project plan prior to the installation, and the installation ran smoothly. Training provided was extensive and we can avail of unlimited remote training at an available time to us to go through anything we are unsure of. All in all, we are incredibly happy with EDGEPoS and feel it complements our modern, state of the art superstore.”
Henderson Technology couldn’t be more delighted that Sajed, Jabbar and the team onsite chose EDGEPoS for their superstore. They have been a delight to work with and we are extremely proud that EDGEPoS is being used instore as their EPOS system. These forward thinking retailers are a credit to us, and we look forward to the implementation of the Home Delivery App instore, and will continue to work with them on what we know will be a lasting partnership.
Henderson Technology works hard to provide our Retailers with the most innovative features and solutions. We are proud to be recognised by industry leading organisations for EDGEPoS EPOS Software.