The Henderson Group consists of a group of four companies. Henderson Wholesale Ltd, Henderson Retail Ltd, Henderson Foodservice Ltd and Henderson Group Property Ltd. We also operate Henderson Print, Henderson Technology and Henderson Kitchen which sit within parent company Henderson Wholesale Ltd.
We are Henderson Technology. We are part of Henderson Wholesale Ltd which forms part of the Henderson Group. Our office is based at 745 Antrim Road, Newtownabbey BT39 0AP.
|Henderson Foodservice Limited
|Henderson Group Property Limited
|Henderson Retail Limited
|Henderson Wholesale Limited
Our head office address is Henderson Group 9, Hightown Avenue, Newtownabbey BT36 4RT.
Our main customer facing company is Henderson Retail Ltd. This includes Eurospar, Spar, Vivo, Vivo Essentials and VivoXtra, shops you may be familiar with in your own local community.
Our Data Protection Lead is Patricia White, and she has overall responsibility within Henderson Group for data protection. She may be contacted by emailing GDPRTeam@henderson-group.com. You can also write to Patricia White at our Head Office address as listed above.
This policy relates to all users of the Henderson Group corporate website. It should be read in line with the privacy notices displayed on each of the corporate websites which may identify further purposes for that legal entity.
Our Website is not intended for children and we do not knowingly collect data relating to children. We do not actively solicit information from children, and we do not knowingly collect Personal Information from children without proper parental consent. If you believe that we may have collected Personal Information from someone under the applicable age of consent without parental consent, please write to us at email@example.com.
Henderson Group or any of our Companies are the data controller for the purpose of this policy. This means we are responsible for determining when, why and how to process personal data. We will not collect any personal information about you, except where it is specifically and knowingly provided by you.
We collect information on you through any of our websites below:
Each of the above companies may have their own privacy policies that explain how they use your personal data. It is important that you read these.
We may also collect your data when you engage with us in public platforms such as social media. Also through competition paper entry forms, conversations in-store, at events, by telephone, email, video or image recording by us at various events or in-store or in connection with a contract with you.
As appropriate for the intended use of the information (described below), we may collect the following information about you:
other publicly available personal data, including any which you have shared via a public platform.
We may also collect personal data from third parties who have your consent to pass your details to us, or from publicly available sources.We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Information we receive from other sources. This is information we receive about you if you use any of the other Websites we operate or the other services we provide. In this case we will have informed you when we collected that data if we intend to share those data internally and combine it with data collected on this site. We will also have told you for what purpose we will share and combine your data. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data:
Examples of the way in which we may use your information is set out below:
We collect and use customers’ personal data because it is necessary for the pursuit of our legitimate interests, the purposes of complying with our duties and exercising our rights under a contract for the sale of goods to a customer or complying with our legal obligations.
We retain your personal data while you remain a customer and for 7 years thereafter unless you ask us to delete it. We will delete or anonymise your information at your request unless:
All information you provide to us is stored on our secure servers or within secure filing systems. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
From time to time we may need to disclose your information to:
We transfer personal data to third countries or international organisations to help deliver our products and services. We are satisfied that the personal data is appropriately secured and protected by the receiving organisations.
Depending on the information we are using and under certain circumstances, you have rights under data protection laws in relation to some of the information you provide that can identify you (which is known as personal data under data protection laws). Those rights are as follows:
You have the right to:
Where we rely on consent as a legal basis for processing your personal data, you have the right to withdraw that consent at any time. Details of how to unsubscribe from emails will be included with each marketing email we send you or emailing MarketingTeam@henderson-group.com to change your contact preferences. You can also withdraw your consent by emailing GDPRTeam@henderson-group.com
We may seek to verify your identity first before responding to any of your individual requests.
If you are not happy with how your information has been handled, you have the right to lodge a complaint with a supervisory authority. The UK supervisory authority for data protection issues is the Information Commissioner’s Office (ICO). (www.ico.org.uk) We would, however, appreciate the chance to deal with your concerns before you approach the ICO.
Henderson Technology works hard to provide our Retailers with the most innovative features and solutions. We are proud to be recognised by industry leading organisations for EDGEPoS EPOS Software.