77 Retail Group is made up of five SPAR stores located in Lisburn Road and Titanic, Belfast; Dundonald, Belfast; Lisburn; and Ballynure. Graham Johnston and Andrew Davis, co-owners of the Group have been pioneers in Henderson Technology’s innovative developments and have particularly embraced the EDGEPoS Self-Checkout. With Lisburn Road benefiting from one lane of Self-Checkout from August 2018, two of their other busy stores have had self-Checkout installed this week.
Andy Davis, Director of 77 Retail Group, said “With peak time rushes in our Lisburn Road Store, the Self-Checkout lane is a much quicker way for our customers to serve themselves and beat the queues in-store. We were excited to be the first independent SPAR Retailer in Northern Ireland to have Self-Checkout installed, and are reaping the benefits of less queuing time for our customers and more staff time on the shop floor helping our customers.” Andy added “We are implementing EDGEPoS Self-Checkout in three of our other stores this month, one of which is a Fuel Site in Ballynure.”
Two of their stores, Lisburn Road and Titanic, Belfast, are also piloting the Zapper integration for Henderson Technology – with extremely positive results.
Head Office is also used by the 77 Retail Group – allowing Gavan Davis, Area Manager, full control and visibility to all stores from one central location. Gavan told us, “I couldn’t live without EDGEPoS Head Office. It allows me to look at reports from all five stores from one office location. Without it, my working week would increase by at least ten hours.”
Last but not least, 77 Retail Group adopted the Staff Loyalty scheme from third party integration, Azpiral Loyalty, giving their staff 10% off grocery spend in any of their five sites; and 2pence off per litre of fuel in Ballynure.
This Group are a real example of embracing technology and using the EDGEPoS Software and integrations to grow their business and reduce their overhead costs. We’re excited for what the future holds for the Group!
Henderson Technology works hard to provide our Retailers with the most innovative features and solutions. We are proud to be recognised by industry leading organisations for EDGEPoS EPOS Software.