If you’re in retail, there’s a good chance you’re using an EPOS (Electronic Point of Sale) system to keep control of customer transactions.
A good EPOS system can add real value to your business. It improves speed of till service, staff accountability and accurate entry of transactions. For short- and long-term business planning, EPOS delivers effective stock management across single and multiple branches, and reliable financial reporting.
Given these benefits, there are significant cost-savings that can be achieved when EPOS is used to its full potential, with a return on investment within as little as a year from installation. It’s important that your EPOS system reflects your current and future business needs. As your business evolves, you may find that you need to upgrade your EPOS system.
Keep Your EPOS System Up to Date
Only a few years ago, trends in EPOS we take for granted today – like touchscreen EPOS units to multi-branch stock sync – were still relatively new. In a fast-changing retail market, it’s worth keeping up with the latest opportunities, which means having up-to-date EPOS systems.
With fixed price support from Henderson Technology, you can make sure you are on top of EPOS. Our expert, in-house development team has years of retail IT experience and is always working to improve our EPOS technology to keep retail customers ahead of new trends.
Make Sure Your EPOS System Meets Your Needs
As your retail business grows or changes, you should upgrade your EPOS to reflect it. Maybe you are expanding into other sites and need multi-branch EPOS.
Many off-the-shelf EPOS systems use a ‘one size fits all’ approach that doesn’t reflect these differences.
We work across lots of retail sites, so we know what will work best for you. We will discuss your needs beforehand and, where necessary, build in bespoke features that will add value to your business.
The EDGEPoS system is fully customisable, so whatever options you prefer, we can build it into the system, from applying customer and staff discounts to local credit accounts.
24 / 7 / 365 Customer Support
The worst thing that can happen to your retail business on a busy day is for the EPOS system to develop a fault. At times like that, you must be able to rely on your EPOS provider to get you back online, quickly and without fuss.
With so many retailers opening for longer, relying on a provider who only works office hours isn’t an option. That’s why Henderson Technology’s customer support helpline operates 24 hours per day, seven days a week, 365 days a year.
Add Value with EPOS Features
With so many customers every day, it can be hard to keep track of what people are buying – but EPOS offers an easy way of capturing valuable data to encourage repeat trade.
We’ve found that loyalty card schemes can reinforce your customers’ connection with your brand. By logging individual purchasing habits, card data can be used to identify personalised offers. This gives you the opportunity to encourage repeat trade by giving points and offering deals and incentives.
Henderson Technology delivers a fully integrated loyalty card scheme that is connected to the EPOS system, so redeeming points and storing data is simplicity itself.
And don’t forget about training. Our dedicated training team train onsite during your install and run EPOS training courses that are free of charge for customers. That means you have full peace of mind that your retail team knows how to get the best out of EDGEPoS.
EDGEPoS Self-Checkout is also a simple, clever way to meet customer demands, utilise your staff better and reduce overhead costs.
Contact us now for a DEMO
Henderson Technology works hard to provide our Retailers with the most innovative features and solutions. We are proud to be recognised by industry leading organisations for EDGEPoS EPOS Software.