Location: Stranraer, Scotland
EDGEPoS Solutions: Efficient Management Tool
Results: Growth in services and sales. Better management and reporting abilities
Port Rodie Service Station is located in Stranraer, southwest Scotland. This popular service station has been SPAR branded for ten years and has enjoyed the benefits of EDGEPoS for almost two years. Part of the Henderson brothers’ (Crawford and Richard Henderson) Northern Ireland based Group of ten SPAR sites, this site is run daily by Lynn Balfour and overseen by Area Manager, Philip Stinson.
Lynn Balfour, loyal Store Manager of 11 years onsite, has noted the benefits of EDGEPoS from the day it was installed. Lynn comments “The rich reporting features allow me a more detailed look at figures from all areas of the business. Ordering is very streamlined and easy to amend. Also, managing staff authorisation is easy to control via manager password levels, giving me full traceability.” Lynn adds “EDGEPoS gives much better reporting with the benefit of being able to run reports at any period of the day. The previous system was limited to reports that could not be ran on the fly, but only as part of the routines at the end of each day or week.”
Lynn was asked for one feature which she enjoys most on EDGEPoS when given three topics
(a) Operational Efficiency
“The design and layout of both the tills and back office system mean it is a simple process to learn EDGEPoS.”
“All transactions can be fully audited via the back office system, with cashiers using their own login details. Using this you can track cashier voids, pay ins/outs, drawer totals and customer baskets.”
(c) Business Development
“We use deals and promotions onsite, some of these come from the warehouse but we also create our own. The 100 top and bottom sales reports allow us to target what has sold well in store and what has not.”
With new services being added onsite, such as a new jet wash and car wash facility, Port Rodie Service Station is going from strength to strength. EDGEPoS is a part of this growth story. Port Rodie can boast that they are the first site to have EDGEPoS installed in Scotland. We asked Lynn for feedback for Retailers across the country wanting to know more about this Award winning Software “EDGEPoS is simple to use with fantastic reporting. It is feature rich compared to our old solution and I would highly recommend it to any potential customers.”
Henderson Technology works hard to provide our Retailers with the most innovative features and solutions. We are proud to be recognised by industry leading organisations for EDGEPoS EPOS Software.